Digital Inclusion Programme

Too many people are locked out of everyday life because essential services, learning and work have moved online faster than digital confidence, access and support have kept up. Digital exclusion compounds existing disadvantage — it limits access to public services, banking, healthcare, learning and employment, and it deepens isolation.

People of all ages and backgrounds who are excluded from, or lack confidence with, everyday digital technology.

• Build foundational digital skills.
• Improve confidence using online public services, banking and healthcare.
• Introduce online safety, privacy basics and how to spot scams.
• Connect participants to further learning, employability and enterprise pathways.
• Reduce isolation.

Flexible, cohort-based delivery combining drop-in sessions, small-group workshops and one-to-one support, held in community venues and online where suitable.

1. Step 1

   Register interest

   Tell us a little about yourself and what you would like to learn.

2. Step 2

   Assessment call

   A short, friendly conversation to understand your starting point and goals.

3. Step 3

   Enrolment

   We confirm your place and match you to a suitable cohort or support format.

4. Step 4

   Induction

   You meet your group and facilitators, and we agree how your learning will work.

Free to eligible participants. The programme is funded through grants and partnerships — no participant is ever asked to pay.

Participants finish with practical everyday digital skills, greater confidence using online services safely, a clearer sense of their next step into further learning, work or enterprise, and stronger connections within their community.